You can read and respond to your customers' messages using Shopify Inbox on your desktop computer or your mobile device, as well as sending product links, images, or discount codes.
For more details, you can automatically engage customers with targeted auto-messages.
With this in mind, Facebook Chat Box app was born to enhance communication efficiency between customers and brands.
Customize online store chat You can customize the button and chat window so that it matches the style of your online store theme.
After the customer enters their contact information, a customer record is created or matched within your store, and the initial message is sent to you so that the conversation can continue.
Improve overall service by reducing customer waiting time.