They will then conduct a User Experience Review where they will act exactly like regular customers and test out your support system.
You can get information, schedule appointments, or even make purchases with a text.
So it just made sense at T-Mobile to embrace messaging early.
The retailer aims to increase that figure to 40% by the end of the summer.
Working with Apple, Salesforce is redesigning its app to embrace the native mobile platform with exclusive new features on iOS.
To use Apple Business Chat, just swipe right on iOS, search for T-Mobile and hit the Chat icon.