With a Capterra rating of 4.
According to , 51% of consumers are more likely to stay with or buy again from a company if it offers live chat support.
Limit chat to the hours you're available through office hours so chat only displays when you're online.
That usually means your website plus social networks and messaging apps like Facebook Messenger, Telegram, Viber, etc.
Also businesses that require video chat functionality.
Intercom Intercom is not your typical live chat software.