Apple Business Chat: What is it and how does it work?
Users can tap the Business Chat Message button to begin a conversation in the Messages app without having to even hit Go on their Safari search.
They will not always know that they can find you this way.
Apple Business Chat Opt-Out Message Customers can start a Business Chat by searching for a business in Maps, Search, Siri, and Safari or by using a link provided by the business.
Apple Business Chat®
We selected the first result and tapped on the business listing.
In addition, you'll need to list your business hours and Apple will test if you have live customer service agents available at this time.
Message us and avoid call wait times Start a conversation and then get on with your day — your chat history is saved and remains open in your messages so you can come and go, talking to us when the time is right for you.